How Retailers Can Protect Themselves from the Hackers

By: Retail CIO Outlook | Tuesday, November 26, 2019

In this festive season, retailers have to be careful about their cybersecurity as the hackers are more active during this time of the year, trying to take advantage of the busy schedule.

FREMONT, CA: The most significant period of the year for online shopping is approaching soon. With the progress and demand of digital payments, credit card data, and online shoppers, the holiday season of the year can also mean a massive opportunity for the criminals and malicious cyber hackers.

The retailers have to face more attacks from cybercriminals during the festive times, as compared to the rest of the year. However, there are many tips and practices that the retailers can use to make sure their technology, processes, and the teams are ready for the attacks from the shoppers and defeat the malicious attackers.

Complete scanning, patching, and updating

Retail IT teams, most of the time, put software systems on the freeze to make sure systems provide the best shopping experience. However, it is essential to update the software due to vulnerabilities that it has to bear during the festive season because of frequent attacks from hackers.

Increase security awareness with training or enhanced monitoring

The retailers must also train their staff and teach them to protect against the most likely attacks. Improvement of monitoring systems will also enhance the capability of the retail security teams to stop the development of suspicious activity. As cyber threats are increasing, training and monitoring must be the first effort that must be taken during the festive week.

Boost web app security

Traditionally for retailers, the web application is the weakest point of protection as it is gets targeted by hackers frequently. However, applications are the bread and butter for a retailer because they are the significant elements that provide a continuous experience for omnichannel customers. Therefore, retailers need to imply detection technology that can seize any suspicious activity along with Database Activity Monitoring (DAM) and Web Application Firewalls (WAF) to make sure the shoppers' credentials are protect. The holiday season offers a leading opportunity for hackers to take the benefits of the retailers focused on handling the massive amount of transactions and crowds of shoppers who are looking for deals. This is the time of year that retailers have to be careful to ensure they, too, enjoy a happy holiday season and also retain the profits.

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