Retail CIO Outlook Weekly Brief
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Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC
Rosemary Smith, Director, Supply Chain Development, LEGO Group
The sudden, unexpected shift to eCommerce put retailer technology and solution development in the spotlight
Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]
Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.
Martin Granström, Sr Director, Head of Design, Sam's Club
"Design thinking” has recently entered our collective buzzword vocabulary, but it is much more than just office jargon. With the right understanding and application, design thinking can
Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV
Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer
Angela Gearhart, Sr. Director Retail and Brand Experience, Sleep Number
Today’s consumer is living a digital, connected life and appreciates brands that integrate technology while maintaining a personal touch.
Maureen McDonagh, Head of Industry, Retail, Facebook
A study by Ipsos identified that 42 percent of UK online shoppers expect their brands to provide an option to chat with a live agent or representative if they have any questions or
Jean Laborde, Deputy CIO, FnacDarty
Digital transformation is your North Star, and you need to identify it and understand why it is the answer to your problems
Michelle Grant, Head of Retailing, Euromonitor International
The arrival of Big Data and the ability to process it have led to improvements in machine learning, creating new use cases for this technology.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
David Adams, Director, Business Intelligence and Project Management, Unyson
When it comes to business lack of information leads to decisions based on guesswork or rules of thumb. This, in turn, can cost your company money and customer goodwill.
Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Today, customers have the choice to either visit brick-and-mortar stores to purchase products or can shop online, or use a combination of both to buy a product of their choice.
Julie Vargas, Director, Global RFID Market Development, Food, Avery Dennison Corporation
While some analysts predict the dominance of one solution over the others, the smarter bet is on ecosystems in which various technologies play to their particular strengths. Should you deploy RFID or a vision-based system? When it comes to touchless.
Anand Shaw, Cofounder, Inventrik Pte Ltd
In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.
Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Katie Newman, CMO, Leo Burnett
Marketing is all about giving people a compelling reason to care about your brand.
