Retail CIO Outlook Weekly Brief
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Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
Rohan Penman, Head of Technology, Adairs Retail Group
Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS
Bob Hetu, Research Director, Gartner [NYSE:IT]
Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google
What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.
Nicholas P. Resetar, Associate Attorney, Roetzel & Andress
By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.
Guy Amisano, CEO, Salient Management Company
Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.
Steve Rempel, CIO, Rite Aid [NYSE:RAD]
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.
Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]
The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.
Sudhir Vallamkondu, VP, iCrossing
Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.
Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Avi Eyal, Co-Founder and Managing Partner, Entree Capital
We are seeing fulfillment become more accepted with delivery to the home, collecting online orders in store and so forth.
Katie Newman, CMO, Leo Burnett
Marketing is all about giving people a compelling reason to care about your brand.
Eric Redmond, Global Director, Technology Innovation, Nike
AI can better support troops by improving training systems and creating novel curricula for war games.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio
AR/VR technology offers a doorway into a new way of shopping. The Solomomo Smart Mirror allows users to try on makeup via an augmented reality layered mirror.
Martin Granström, Sr Director, Head of Design, Sam's Club
"Design thinking” has recently entered our collective buzzword vocabulary, but it is much more than just office jargon. With the right understanding and application, design thinking can guide a company’s entire critical strategy.
Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo
A brand is only as good as its reputation, but risk aversion for fear of the unknown shouldn’t foster a more conservative and incremental approach to retail technology deployment
