Technology Magazine For Retail | Retail CIO Outlook
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Serving Soldiers and Airmen - Online and Around the World

Phil Stevens, CAO & CIO, Army & Air Force Exchange Service

Why Artificial Intelligence Will Empower the CIO

Gregory B Morrison, SVP & CIO, Cox Enterprises

Meeting the Changing Needs of Customers

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

Creating a Sustainable Innovation Program

Armin Roeseler, CIO, Swanson Health Products

Creating a Sustainable Innovation Program

Innovations create value propositions that people are willing to pay for.

The Changing Nature of Retail Ecosystem

Jason Goldberg, SVP Commerce & Content Practice, SapientRazorfis

The Changing Nature of Retail Ecosystem

I came to retail at a time when the retail landscape was dramatically changing. At the time, computer city superstore was the first big box concept for technology.

Schneider Electric: Connected Retail- Computing Power to Every Store

Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric

So, we had our guys there fixing the problem before it escalated on the customer end.

3 Ways Retailers Can Participate in the Sharing Economy

Nizzi Renaud, CMO, Zazzle

3 Ways Retailers Can Participate in the Sharing Economy

The sharing economy can provide inspiration for any fast-growing retail player.

Only Fools Fragment: How Seamless Experiences Keep Customers

Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe

Only Fools Fragment: How Seamless Experiences Keep Customers

It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.

Driving Business Activity through Behavioral Analytics

Brian Scott, CIO, Experient

Driving Business Activity through Behavioral Analytics

Aside from providing useful continued education, a significant component of all trade shows is the opportunity for business connections to be created and mined.

Natural Intelligence and Artificial Expectations

Gael DE Talhouet, Vice President Brand Building, Essity GMBH

Natural Intelligence and Artificial Expectations

Contrarily to most legacy IT solutions and platforms, AI is not a tech tool that runs in the background. It is not an enabler that business and customer-facing people can ignore.

The IT Factor for Powering Your Paid Search Investments

Mark Digman, CMO, ROI Revolution

The IT Factor for Powering Your Paid Search Investments

Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

How Global Brands Create Insanely Great Customer Experiences

Mark Wang, Chief Data Scientist, Alorica

How Global Brands Create Insanely Great Customer Experiences

It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.

Ecommerce Evolution: How Will Blockchain Fill Existing Gaps in the Ecommerce Industry?

Yvonne Lim, Senior Director, Razer Inc.

It is hard to have a conversation about technology nowadays without talking about blockchain or some sort of distributed ledger technology (DLT).

Securing the Future of Retail Management

Joe Bobko, Vice President of Transportation, Boxed

Securing the Future of Retail Management

Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Digital and in-store shopping experiences are on a collision course in the best way possible.

The Digital Retail Tools of the Future

Marc Biosi, Global Director, Sitel

The Digital Retail Tools of the Future

In today’s retail setting, personalization is key to engaging and keeping customers loyal to your brand.

Business-to-Business Payments at a Crossroad

Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis

Business-to-Business Payments at a Crossroad

Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments, invoicing and remittance information exchange.

Applications of Text Analytics

Rajkumar Bondugula, Ph.D., Principal Data Scientist / Sr. Director, Equifax and Former Data Scientist, The Home Depot

Applications of Text Analytics

Sentiment analysis is important because studies have shown that accurately measured sentiment correlates with future sales.

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